They refused to issue a refund for the card, instead offering additional credits for future play. At first, I spoke to a cashier who then walkie-talkied her supervisor.
I waited in a very long line to get a refund. Game attendants did not know how to fix the games and there were no signs saying games were 'Out of Order.' They either would not read the card, read the card and malfunctioned, or charged the card and then the game would not work. The credit card reader was broken, so I had to use cash. I purchased a $50 game card (plus $2 card fee) at a self-serve kiosk. I visited the new Apex entertainment area on Sunday.
